Hi @squeezedin, Thank you for your reply. We have reported this situation to the relevant departments and hope to provide a solution in the near future. We appreciate your cooperation and kind...

Hi @Samuel7785, Thank you for your reply. Please note that you have mentioned 'on Saturday, an app simply didn't want to connect to the server'. That is why I asked you, what is the name of the APP?...

Hi@SOSbh, Thank you for contacting our community. When the issue occurs, is the DSL light stable and always on? If you have another DSL cable, please use another DSL cable to test again. Do you have...

Hi @psaurabh, Thank you for contacting our community. May I know what is the model of your router? We have reported the issue to the support engineers, they will likely reach out to you via email to...

Issue Description/Phenomenon: Have configured the Nano or Travel router according to the instructions, but it still shows no network. Troubleshooting Tips 1. Verify the working mode of the router,...

Hi@Fawzy46, Thank you for contacting our community. Please hard reset the modem:Press and hold the reset button until all the LEDs turn on momentarily to reset the modem router to factory default...