Hi@Andrew314, Thank you for your detailed reply. During normal use, place the router in a central location and reduce obstacles such as walls. You mentioned the distance is a few centimeters, can you...

Hi@SLKingX, Have you been in contact with the local support or Internet service provider of the modem? If they have further updates, you are also welcome to share the solution here.

Hi@DeRealMatteo @jennyjack87 Thank you for contacting our community. VX800v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique...

Hi@Oshida, Thank you for your reply. I can't view the links you sent. But for your issue, here are some suggestions for you: 1. Switch network test: Create a hotspot with your phone, and test whether...

HI@Mingos, Thank you for contacting our community. Please refer to the following steps to troubleshoot potential speed issues and improve the speed of your Range Extender. 1. First of all, we...

Hi@rivx, Thank you for contacting our community. Is the wireless connection normally? Please update firmware to latest version RE200_V5_1.0.23 Build 23041. Updating firmware can refer to How to...