Hi @jarvist If a specific device is having trouble connecting to the EAP Wi-Fi network: 1) Check the BlockList on the EAP web interface or controller page. 2) Update the driver of the wireless client...

Hi @PISD Did you change any settings on the controller? Or did you update any firmware for the system? Does the issue persist?

Hi @Restock_br You mentioned that the issue happened after the firmware update on the controller. Do you remember the previous firmware before the update? We added some new ports for remote...

Hi @Dre876 Happy to know you finally found a solution. You have configured VLAN for the VLAN SSID, so the switch matters. What's the model number of the switch?

Hi @dadziuk Thanks for the update. Happy to know it's normal now.

Hi @b101 Thanks for the feedback, it's recorded.