@KocherJJ For your case, please include a detailed topology/map of the network. Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more...

Hi @Chris-21 Thank you for your detailed feedback regarding USB dongle support on Omada routers. We understand your concerns about the discrepancies between the official compatibility list and...

@codersr @iansj7 Thanks for the feedback. This is because the switch firmware is not fully adapted to Omada controller v6. We had fixed it in the subsequent firmware. Thanks. codersr wrote iansj7...

Hi @black_azrael Thanks for this info. This is because the EAP bridge products doesn't support cluster mode.

Hi @Carel_MHZ It's not released yet. Please let us know more details about the problem, such as: 1. How often will the disconnection issue happen? 2. When the issue happened, will the SSID disappear,...

Hi @Cybersmythe Glad to know that you finally found the root cause of the issue, and thanks for sharing. The reason I suggested resetting earlier is that in most cases, a reset can resolve problems...