@CraigMcQ Since the issue doesn't occur frequently, I recommend collecting all the necessary information at once the next time it happens. This will help us pinpoint the root cause and resolve it as...

Hi @VolkerS Do you have a case ID? It's normally beginwith TKID VolkerS wrote @Vincent-TP Hallo, danke für den Hinweis auf den Support. Leider ist es so, daß der Support, der mir zugänglich ist,...

Hi @Walt_White Thanks for posting here. I can't see this part from the pictures, in the link: To work with third party antenna, we need to make sure the connectors match with each other: Introduction...

Hi @VolkerS Theoretically, the configuration should be successful. I recommend sending an email to your local support team and asking them to help verify the settings. If necessary, a packet capture...

Hi @ludbarri Prohibit WiFi Sharing is a feature added from Omada Controller 5.15. This firmware is adapted to controller 5.9. EAP225-outdoor doesn't have a firmware which supported this feature. If...

Hi @Ashkaan You may continue troubleshooting with them. Once the issue is addressed or resolved, please update this topic thread with your solution to help others who may encounter the same problem...