Hi @ASD_AuZ Please let us know the complete topology, especially how the EAP is connecting to the POE switch. What kind of the mentioned MAC address is? Did you try unplug and replug that device? Or...

Hi @Rainbow1616 We won't have this information. You may pay attention to Amazon.

Hi @VinnyHaw Can you access the server remotely? Sometimes, those checkers may not be accurate. If not, you may contact your Internet service provider; they may block those ports. In the meantime,...

@NickBNZ When setting up a 5G access point, the channels you can use will depend on the specific frequency bands supported by your 5G equipment and the regulations in your region. TP-Link TP's APs...

Hi @gromits24 Normally, a reboot won't let EAP lose its config. How did you notice that the config had been lost? Does the SSID change to the default one, TP-Link_xxxx? Or by other phenomena? Is the...

Hi @divelaso You may refer to the following steps to use the fast roaming feature: 1. use an Omada controller to manage the two EAP units: How to Adopt Omada Devices via Omada Controller 2. create a...