From the screenshot of your wireless settings I noticed that Smart Connect is disabled. It’s usually best to keep Smart Connect enabled so the router can automatically steer devices to the most...

@Sulooo Same here, same firmware/version, no AI QoS available yet

check if the RE655BE actually has internet access by connecting a device through it. If that works then maybe your router or firewall is blocking the connection to the cloud. When the update button...

Why does his router with hardware version 1.0 have firmware from hardware version 1.60?

@SayeemAhmed As I see, on the main unit your phone is connected on wifi6, what band is connected on the second unit, can you check that please?

That’s a really old model (WR1043N V1 is over 10 years old) and it’s no longer supported, that’s why you can’t find it on the site and why errors like 9806 don’t get fixes anymore. Best option is to...