@David-TP

@Raymond175 Here are some trouble shooting steps below if none of them fix your issue please get back to us TY. Step 1: Rule out your ISP and check cables Test your modem: Connect a computer directly...

@azafrak Are you running your deco in access point mode?

@David-TP

@AlanKii When trying to set up the 2nd unit are you getting any erros in the deco app if so what are they? Whats the color of the led on the 2nd unit?

@JanRekenaar Updates are pushed to the app by region and mac address so not shocked you see it on the site and not in your app yet but as long as it for your region and hardware version its ok to...