Reply: Hello, I understand how frustrating this issue can be. You can directly contact the TP-Link community representatives for assistance. They are very knowledgeable and will guide you step by...

Hi, everything worked perfectly, and the Onvif Pan & Tilt issue has been resolved. I want to thank the support team for their expertise and the quick resolution time. Thank you again, and have a...

I have been contacted by the support center. Thank you for the support.

Thank you for your response. The guide you provided refers only to the web interface (web GUI, Wi-Fi, and network) and not to the PLC (Powerline) section. Unfortunately, the warranty has already...

Hi, I tried resetting the camera (MAC 71-64), but the LED did not change and remains solid red. I also placed it near the router and waited for 10 minutes, but it still does not reconnect, and the...

Unfortunately, the update has caused an issue: the first camera (MAC 71-64) no longer restarts, appears offline, and shows a solid red light. It is no longer accessible via the Tapo app. As a result,...