Forums/
Tapo Smart Camera
2025-10-13 11:19:49
@SugarBaby Are your cloud clips of the same event the same length as your SD stored clips or shorted?
0HELPFULS
Forums/
Tapo Smart Camera
2025-10-13 11:12:15
@SugarBaby Do you have cloud based services?
0HELPFULS
Forums/
Tapo Smart Camera
2025-10-13 11:01:50
@SugarBaby Yeah same, if I switch to the camera SD the issue doesn't occur. My signal is great and I've tried every configuration ethernet/WiFi back up on/off ect. I've been on that 1.6.0 fw for the...
1HELPFULS
Forums/
Tapo Smart Camera
2025-10-13 10:56:23
@SugarBaby Yeah that's the same as mine. I also get the small black lines before and after events some times. When I try to play it back in the time lime it will either play with big jump/skip or...
0HELPFULS
Forums/
Tapo Smart Camera
2025-10-13 10:46:42
@Wayne-TP There is a 4 second difference. The cloud saved recordings include the pre-roll whereas the SD card doesn't. Here is a screen shot of some cloud events vs sd saved events, note the video...
0HELPFULS
Forums/
Tapo Smart Camera
2025-10-12 15:14:40
@Matts95 No I know, just thought there may be some relation with connected devices and the glitch. I will open a ticket with support too and see if it can be resolved
0HELPFULS
