D235 skipping/jumping when connected to H200

D235 skipping/jumping when connected to H200

15 Reply
Re:D235 skipping/jumping when connected to H200
22 hours ago

  @Tapoman69 

 

the funniest thing is if you turn off all detection then won't be any gaps, so it's 100 percent hub software bug.

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#12
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Re:D235 skipping/jumping when connected to H200
22 hours ago

  @SugarBaby 

 

I noticed this too. I turned off all detection and just let the 27/7 run, found a part where someone walked passed the house and there was no jumping or skipping and that was with the Sd storage set to the hub. 

 

Seems to be an issue with it waking up or something to do with the pre record function.

 

I really hope it gets addressed because I don't want to have to fork out for the more expensive h500 just to have my footage safely stored inside. That's if the issue doesn't happen on that too. 

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#13
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Re:D235 skipping/jumping when connected to H200
21 hours ago

  @Tapoman69 Okey, that new firmware didn't fix it

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#14
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Re:D235 skipping/jumping when connected to H200
2 hours ago

  @SugarBaby 

 

I was sent a 'debugging' FW of 1.2.1 for doorbell this morning, I'm in the process of sending as much clips and timeline screen shots to support with diagnostic logs to see if they can figure it out. 

 

In the meantime, I've ordered a tapo H500 from amazon, it's coming tomorrow,  I will use the 16gb on board storage in the same wifi configuration as my h200 and see if the issue occurs there or it's just a bug with the H200. Be an interesting to see and will let you know. 

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#15
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Re:D235 skipping/jumping when connected to H200
2 hours ago - last edited 2 hours ago

  @Tapoman69 

let me know about h500, I had it but with first firmwares. I'm not buying it again because 512gb is enough for me and facial recognition was unusable with first firmwares.

Facial recognition is still bad on my c260 so I don't bother about it anymore plus it's oven inside of h500, hard drive inside is extremely hot.

 

I have sent an email to the support that newest firmware didn't fix issue with missing seconds before and after events, and that they really should extend length of clips, I'm forced to use continuous recording, I will never trust these short clips to use only events recording.

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#16
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