Forums/
Tapo Smart Camera
2026-01-20 13:12:08
@Solla-topee 1. I only chose Track specific activity>Person tracking 2. I disabled notifications during the day but during the times when it's enabled and auto tracking is on (i.e. when chickens roam...
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Forums/
Tapo Smart Camera
2026-01-19 20:27:33
I sent the PM and all the links of the screenshots and videos. The video with the cat detected got deleted since it happened during early dawn and I corrected the event in the app without thinking...
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Forums/
Tapo Smart Camera
2026-01-17 16:19:51
C560WS keeps detecting chickens(and cat) as persons even after more than a week of event correction.
Hello, it's me again and my issue with my camera and chickens. I had this problem before with this camera and you issued a custom firmware which solved my issue, i.e. chickens aren't recognized as...
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Forums/
Tapo Smart Camera
2026-01-13 17:13:23
Sorry for the late reply but I managed to sort it out by power cycling the hub and changing some settings on the camera itself. I sent the full details on how I did to the tech support via email....
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Forums/
Tapo Smart Camera
2026-01-08 16:30:48
Yes but I just deleted all the recent videos on my H500 for housekeeping. Also, my issue with chickens came back with the current official firmware as well. I'm trying to correct it as a non event be...
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Forums/
Tapo Smart Camera
2026-01-06 12:10:23
My C560WS doesn't recognize faces like it did before. It started around when a custom firmware was released for my cam regarding my issue with chickens and cats being detected as person. My 3 C530WS...
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