@Solla-topee Thanks again for the reply, when we factory reset the camera using her phone we just used the home WiFi. I will try to send you the Mac address of the camera in a private message if...

@Solla-topee Thanks for the reply 1. The led is solid green, and now the camera says offline on the app but last night was online but unable to connect to the camera, just loading , till it says...

Hello there can anyone help please. We have a c500 camera fitted approx 1 year ago worked perfect ,but over the last 2 to 3 months the connection to the camera is very patchy. And if you do manage to...