@MarianCTA Hello, For your issue, please refer to this article to troubleshoot: What should I do if I can't view the Tapo camera? If the problem persists, contact our customer service team and...

@gninos Hello, Thank you for your post. Vehicle detection is designed to identify moving vehicles in your camera's view. However, stationary vehicles can sometimes trigger alerts, particularly when...

@_RA Hi, Please check your current settings to make sure Motion Tracking is set to follow “Pet” only. Also, kindly review your Detection Settings — is only Pet Detection enabled, while Person...

@Rosiei Hi, We understand how frustrating this situation can be, especially when the issues occur repeatedly across multiple devices. Regarding the frequent dog barking alerts, you may try adjusting...

VipulKapoor wrote @Satheskumar Hey, recently i learned that due to non-compliance of some indian regulation TAPO or TP-link has not been able to sell in india. (since 1st April 2026) They however do...

@yoonoose Hi， Thank you for sharing your device information. Based on the details provided, we did not identify any obvious abnormalities. Could you please confirm the LED indicator status of the...