@Meyers101 Hello, Thanks for your post. First, could you please confirm whether both cameras are the same model? You can try adding the second camera by following the same setup steps you used for...

@JMYang Hi， After the camera finishes tracking an event, it may stay at the last tracked position for 30 seconds if no new events are detected, then it will return to the preset viewpoint. We’ve...

@difu Hi, The lights you are referring to are the infrared (IR) LEDs, not the status LED. The IR LEDs automatically turn on when Night Mode / Night Boost is active, and they cannot be manually...

@Josequake12 Hi, Motion blur or “ghosting” on moving vehicles is usually related to exposure settings, lighting conditions, and motion speed. You can try the following suggestion: Why Tapo ColorPro...

@CJC999 Hello, If you fail to set up or configure your Tapo camera, please follow the steps below: 1. Confirm the camera model selected in the app is correct. Move your phone/tablet closer to the...

@Mrs_S Hi, Typically, you can refer to the following instructions to troubleshoot when fail to update the camera's firmware. What can I do if Tapo/Kasa Smart Devices fail to update the firmware? In...