@Sezar88 Hello, Thank you for the update. At this time, we do not have any alternative or special firmware available for this model. If you would like to check for firmware updates, please visit the...

@Sezar88 Hello, Thank you for your post. We recommend that you first reset the camera by following the steps in this FAQ: How to remove my Camera from Cloud when the camera is offline After the...

@Ofw2479 Hi, You can refer to the following instructions to troubleshoot when failing to configure the camera: Fail to configure Tapo Camera If the above tips do not work, please confirm the...

@MarceloHen Hi, You can refer to the instructions below to troubleshoot the reported issue: How to Factory Reset Your Tapo Camera: Two Methods Please check whether an SD card is inserted in the...

@dungee dungee wrote @Hilbert-TP Hey, thanks for getting back to me. Heres what I know/have. Both cameras started this behavior about the same time, I can be certain but that my observation. Camera 1...

@Famsa Hello, Thank you for the detailed update and for confirming the restart times and setup. Under normal circumstances, enabling multiple detection types (such as motion, person, and tamper...