@dungee Hello, Thank you for sharing the details. First, we’d like to clarify that a firmware update should not normally cause this behavior. To help us narrow this down, could you please confirm...

@Maloca22 Hello, To clarify first, Color Mode does not keep the spotlight on continuously. In Color Mode, the spotlight turns on only when the camera is awakened, such as when motion is detected or...

@Famsa Hello, Thank you for sharing the detailed information. To better assess the situation, could you please help confirm the following first: Approximately when do the restarts occur, and how...

@conectionist Hi, Thank you for your screenshot. However, the screenshots you provided are from the phone that is receiving notifications normally. We need you to check the settings on the two phones...

@k7ozz k7ozz wrote @Hilbert-TP It is a C660 , Other people say the beta firmware does not help. I have done the tips in that thread and did not help. Hello， Thank you for your kind reply! We...

@Vishlamba Hi, Thank you for your kind reply! After collecting the logs, please send them directly to the support team, and they will assist you with the next steps. Best Regards,