@Mark-18 Hi, Tapo Pan & Tilt cameras support Motion Tracking/Auto Tracking, allowing them to follow movement within the detection area and return to their original position after 30 seconds of...

@Izzymac Hi Tapo C410 Kit camera uses a PIR (Passive Infrared) sensor for motion detection, which works differently from cameras that rely on image analysis. The PIR sensor detects rapid changes in...

@Fjammeh Hi， Thank you for reaching out. We understand your concern about the camera’s privacy mode turning off unexpectedly and appreciate you taking steps to secure your account. If the Privacy...

@Customer0 Hi, Thank you for your details. Based on your description, when the camera shows a solid red light, it usually indicates that the device has lost connection to the cloud. However, since...

@Griphen Hello, Thank you for the detailed follow-up. To clarify: when you mentioned the cameras became “disconnected,” you meant they lost their network connection. We recommend the most direct way...

@Customer0 Hello, Currently, we have not received widespread reports of similar issues with this firmware version. To help us investigate more effectively, could you please clarify a few points? How...