@Customer0 Hi, Thank you for your details. Based on your description, when the camera shows a solid red light, it usually indicates that the device has lost connection to the cloud. However, since...

@Griphen Hello, Thank you for the detailed follow-up. To clarify: when you mentioned the cameras became “disconnected,” you meant they lost their network connection. We recommend the most direct way...

@Customer0 Hello, Currently, we have not received widespread reports of similar issues with this firmware version. To help us investigate more effectively, could you please clarify a few points? How...

@sparky0138 Hi, We understand your point. Currently, the thumbnail is captured at the exact moment motion is detected. This approach is designed to meet the needs of most users, who want to see what...

@AliasVito Hello, Thank you for your feedback. So far, we have not received similar reports regarding this issue with firmware version 1.1.10. To better identify the problem, could you please...

Hi, Welcome to the TP-Link community. @Vendex Thank you as well for your thoughtful suggestion. Currently, when using the camera as a trigger for automation, the system does not support setting a...