@M4_CDA Good day, Sorry for the delay. Later we would like to follow up on your case by email and at the same time, could you please help me check the following information. 1.Once the Asus router is...

@RandySea2 Hi, The Ethernet connection is the most reliable one. It is ok to update the firmware directly via Deco APP and please make sure the smartphone is connected to the Deco’s Wi-Fi all the...

@WouterR Good day. 100 meters is too far away for the Deco, home mesh system. Maybe you could have a look at the business mesh system, such as EAP225-outdoor. About EAP mesh:...

@Jorguieta Hi， Have you tried to unplug the satellite Deco units for a while, then force the TV connected to the main Deco; Once connected, please turn off the Mesh technology on the APP for the TV...

@Wikar92 Hi, All Deco units are compatible with each other and could be used to create the same mesh. here are the more details: https://www.tp-link.com/support/faq/2248/ Thank you very much.

@mrb1090 Hi， Would there be any error message when the TV failed to connect the Deco? Have you tried to turn off the fast roaming, beam forming on the Deco APP to have a look？ Thank you very much.