@ConcernedUser Good day, We would like to follow up on your case by email. Could you please help me check the following information: Did all the 2.4ghz devices have the slow speed, less than 1m/s?...

@decouserva123 Yes, and here it is: M9Plus_2.0_upgrade_tool_v1.1.1_macOS https://static.tp-link.com/2020/202007/20200715/M9Plus_2.0_upgrade_tool_v1.1.1_macOS.zip Thank you very much!

@RichieRich Good day, Thanks a lot for your patience. We would like to check some details and ask for the senior engineers for more advice. The Deco M9 Plus is on the wireless router mode, right？ Can...

@Aldert Good day, Would you mind helping us collect more details for further analysis: How is the M4 connected into your network system and could you please help me draw a simple topology for that?...

@Daniel-v Good day, Could you please wait for a while? If you would like to spend more time, we would like to collect some basic information and forward your case to our senior engineers: Did the...

@noa Good day, Could you please help me confirm the following information: Did this issue start just after the IOS14 update, or get more frequently since the IOS14 update? Would only IOS device get...