@New-tester Hi, welcome to the community, and Merry Christmas. Would it be possible to share some screenshots about the insight history on the Deco X60? At the same time, could you please also send...

@BFEN Hi, is the light in a red-yellow/green loop? or does it finally stay on red, or yellow? Have you tried to reset the Deco X60 by holding the reset pinhole for 1s and checking whether you could...

@HelloItsMe Hi, Merry Christmas. The following link would provide some suggestions: Fail to setup the Satellite Deco

@maxthemerman Hi, I think you might locate the problem. Please disable the IPTV under Deco APP>More>Advanced>IPTV/VLAN to see whether the issue could be solved.

@TSTW Hi, thank you for the feedback. When you said ”App has no settings and cannot add a new device”, would there be any chance that you could share some screenshots with me? Was there any error...

@Abedur Hi, please refer to this link first: Then check the private message for further assistance. [Solution] Deco M4 supports Band 4 on 5 GHz for Bangladesh users