@ympa Hi, I would like to follow up on your case by email. Could you please help me check the following information as well: 1. Would both satellite units switch from Ethernet backhaul to wireless...

@ChrisD2000 Thank you and did you have any username and password as well the Internet VLAN ID from Sky? If not, please have a look at this link:...

@StuartMV Hi, could you mind doing a simple test: 1.change the password to be Deco123456 on the Deco APP over mobile data and test whether the devices could connect or not; 2.change the password to...

@Litwinski Hi, please have a check of your email box to get the related firmware. Thank you.

@Akhenaton Hi, Pinstripe is right and Deco is also supposed to push the new firmware notification via Deco APP; I can see that the firmware has been updated to the latest 1.5.1, so did you still have...

@PeteClen Hi, was it the first time that you have got this notice? Did you have any firewall utility, like Circle or Raspberry Pi DNS server installed in the network? If it only appeared once, I...