@Bryce0736 Hi, please refer to this link for more suggestions: Why my clients don't roam/connect to the nearest Deco node? thank you very much.

@Tawsif07 Hi， Did all the Ethernet devices have the same issue? And how often did this issue repeat? If not rebooting the Deco, would disabling and enabling the Ethernet adapter on the laptop help?...

@Tabassum23 Hi, May I know who is your internet service provider and what is the model number of your ISP cable modem? Could you please leave me a message about the MAC address of the main Deco and...

@emj Hi, have you tried to use the Virgin hub 3 as the modem router with Wi-Fi off, then put the Deco into access point mode to boost the Wi-Fi?

@Jrobbo68 Hi, If you can't see the local network permission option->go back to the Deco app and click on "I've already given local network permission" to finish the configuration process. The local...

@rafius15 Hi, I might need your help to check more details: 1. Would any Deco turn red when the internet connection dropped? 2. Would all your clients drop the connection? 3.Did the Ethernet...