@danfonline Hi, the speed test under Wi-Fi assistant is the speed between your smartphone to the Deco, not the total internet bandwidth; But 100m/s out of 300m/s is still not enough; In case it is a...

@Rakib144 Hi, yes. It is ok to update the firmware 1.5.0 and it would still support band 4;

@XRTCEL Hi, since your model is Deco E4, so the maximum speed would be limited to 100m/s; how about your real internet speed?

@Kepi Hi, for the Ethernet connection, Deco M4 is capable for 1G/s; could you please help me run the following test: 1.Disconnect other satellite Deco units temporarily; 2.turn off the QOS(change it...

@mt20 Can I have a picture of the error message on the Netflix? Did this issue start since you bought the Deco? Have you set up any parental control profiles on the devices? Would it help if we...

@Avri Hi, here are some suggestions for your reference: 1. turn off the MESH Technology on the Deco APP for the IPhone 12 pro; 2. change the DNS server to be 8.8.8.8/8.8.4.4, such as If the issue...