@sagesolar Hi, Could you please provide me a rough diagram of the network system of the VR2800 as well? What is the model number of your network switches? And it would be highly appreciated that you...

@Zero7 Hii, Thank you very much for your feedback and I have forwarded your case to the senior engineers already; Please have a check of your email box. Thanks.

@Geffers Hi, it does not matter which Ethernet port is connected to the computer; but if you want two PCs to get internet service from 9970 when it is on the bridge mode, you might need to require...

@Joe09 Hi, Did the wireless LED on the front of the modem turn off as well? Are you able to log into the web UI via Ethernet connection and check whether the wireless radio is still enabled or not?...

@BillKtr11 Thank you very much for your feedback. I would like to forward your case to the senior engineers for further assistance. Could you please help me check the following information: 1.Where...

@kada33 Hi, sorry for the delay. Have you returned this device back to Amazon already? If not, I would like to forward your case to the senior engineers for further assistance. May I know what are...