@alexmartins Hi, May I know the model number of your ISP router as well as the Ethernet switch? Since 2.4Ghz and 5Ghz share the same SSID, how did you tell out only the 5ghz had the issue? because...

@LaToyaVdb Sorry, only windows and Mac OS; https://www.tp-link.com/en/support/download/deco-m9-plus/v2/#Utility By the way, if inside via DDNS is not working, how about outside from WAN? maybe it is...

@zacster Hi, the new firmware 1.6.0 will allow users to manually select the signal source for satellite Deco units; And the clients could also choose a preferred wireless band and preferred Deco;...

@Poornachandra Hi, normally it is not supposed to happen. Could you please help me check the following information: Can I have a picture of your network topology? May I know the LAN IP address/subnet...

@TonyReilly Hi, Thank you very much for all the sharing. The good news is that the new firmware 1.6.0 for Deco M5 would allow us to manually choose the signal source and it would be released very...

@fmgb29 Hi, Thanks for your feedback. Can I have some pictures before the device is connected to the Deco, Instagram app is displaying normally, but after that it is no longer showing? May I know the...