@ezemanzano HI, did all 3 have the same issue or just one of them? Can I have a video clip of this loop rebooting? Did reset make any difference? Have you tried the firmware recovery process here:...

@TP1964 Thank you very much for your feedback and please have a check of your message box for more details;

@JamesFoo Hi, Did you want to delete the parental control profile? If yes, please refer to the following picture:

@naifq2 Hi, May I know why do you ask this question? Normally, only the main Deco is required to support the HomeCare feature; Thank you.

@Sandro_Becker Hi,is your network map like this: ISP Wi-Fi modem---cable---Deco(router mode) \---cable---printer The clients connected to the Deco failed to access the printer? Thank you.

@Simbakirk Hi, did you still have the same issue that the wired laptop failed to be displayed as the online client? By the way, is your model number Deco M5 or M9 plus? Thank you very much.