@swall Hi, I would like to forward your case to the senior engineers, and could you please help me confirm the following information: 1.Did all the 2.4ghz clients have the same issue or just several...

@Miralyon Hi, may I know how long have you had the modem? Would both wireless and Ethernet connection drop out? Have you noticed the DSL and internet light turn off when the connection dropped out?...

@Wasd Hi, the default time settings are based on the 24-hour clock format and it seems that there is no way to change it to the 12-hour format; Thank you very much.

@BGJS Hi, Our modem such as Archer VR900 supports MER but SKY doesn’t allow the third-party modem to connect, therefore we cannot ensure that our modem will definitely work with SKY. Thank you.

@L1891120 Hi, Thanks a lot for your feedback. There is a new firmware for this modem and could you please try to update it to the latest version first: ArcherVR600v(EU)_V2_200624...

@NOLAF16DIC Hi, Since you are located in Italy, there is no need to register for a warranty, and for more details, please refer to this link: https://www.tp-link.com/it/support/replacement-warranty/...