@Woodsee36 Hi, After switching back to the correct adapter and if we try to reset again, would there be any difference? If still no power, please contact the shop retailer to check for the warranty...

@cesnek Thank you very much for your reply. Could you please also help me save the App log on the Deco E4: Click settings on the top left>help>Contact Us> suggestions >add the APP log and send to us;...

@zsd111 Hi, Were the clients connected to upstairs Deco able to access other Decos, such as living room Deco, attic Deco, or just garage Deco? How about the devices connected to the Ethernet switch...

@CappuccinoKid Hi, once the ISP router was on the bridge mode and only M9 plus worked as the DHCP server, you would see all the wireless as well as wired clients on the Deco APP; Thank you very much.

@bill103 Hi, Did you enable both IPv4 and IPv6 on the Deco? if possible, could you please turn off the IPv6 and leave the IPv4 only and use the pihole as the DNS DHCP settings; Thank you very much.

@AlexNajar74 Thanks a lot for your kind reply. After checking with the engineers, I am afraid that this unit is defective and please feel free to contact the local shop retailer to get it replaced;...