@Woodsee36 Hi, have you swapped the power adapter already to have a test? By the way, May I know how long have you had the device and when did this issue start? Thank you very much and wait for your...

@simowash Hi, You are right and the firmware upgrade is applied in sequence to the correct devices during the release process. So in this way, You could try to manually download the latest firmware...

@D.P. Hi, So currently, only one laptop would lose the internet connection from the Deco since the firmware has been updated to 1.5.3, right？ Would turning off the Mesh Technology on the Deco APP for...

@NicoB Hi, please refer to this link to check whether your Zigbee switch is on the following compatible list: https://www.tp-link.com/en/Deco-M9-Plus/compatibility/ Thank you very much.

@tangpho Hi, Thanks for your feedback. Were the other two satellite Decos connected to the switch via Ethernet cables or wirelessly connected to the main Deco? Could you please refer to this link to...

@Hazree Hi, were both the Deco APP on Android phones and iPhones the latest version? When you failed to set up the Deco on the Android phones, would there be any error message?--if yes, can I have a...