@Cobretti302 Hi, will you be able to see NAS as one of the online clients on the Deco APP? As for the static IP address, have you checked whether it is within the Deco DHCP server IP range; And were...

@aurelius Thank you very much for your kind feedback. I would like to forward your case to the senior engineers for further assistance. At the same time, could you please update the firmware to be...

@mornjohgan Did you have Deco M5 or Deco M9 plus? --I checked under your TP-link ID and the Model number seemed to be Deco M9 plus. Could you please try to update the firmware to be the latest one:...

@Krunch2021 Hi, The firmware 1.5.1 just released several days ago and it has not been pushed to all the users so that some customers could receive the new firmware notification at the first time,...

@Sairas Hi, here is a firmware that could help with your current issue, and please have a check of your email box. Thanks a lot.

@Syurim Hi, you could turn off the 2.4ghz and leave the 5ghz only for the main network to test the speed; And if there are some smart IoT devices that required 2.4ghz, please enable the guest network...