@RQW Thank you very much for your time and patience. I would forward your case to the senior engineers for more help. At the same time, could you please help me check the following information: 1....

@DraftmanCorp Hi, please try to update the following firmware to see whether it helped or not: https://static.tp-link.com/beta/2021/202101/20210118/Deco_P9_1.1.3_20210115_debug.zip How to update the...

@Retrography Thank you very much for your kind reply. Could you please provide me a picture of your network map and please also mark out which Deco the NAS is connected to? Did you access the NAS...

@ridzo63 Would there be any error message when the TV failed to work? Did you set up the static IP address on the TV before? --if yes, what is the IP setting when the TV is connected to Deco via...

@Peter-D Hi, I am afraid that it is the first time I get this feedback. Did you know what are these two devices? --if yes, may I know their model number and operating system? And did they have...

@Ancilla Hi, did you set up the static IP address on the laptop before? --if not, could you please help me check the IP address when it is connected to the Deco X20; And did the Deco work on the...