@Mark_With Hi, I would like to follow up on your case by email. At the same time, could you please try to update the following firmware to see whether it helped or not: Deco P9 V1/V2 Download Link:...

@Yaminator Hi, Did all 3 units have the unstable issue or just the satellite Deco units? Would any Deco turn red when the connection dropped? How about the dropping frequency on the Deco and did you...

@JoseAfonso Hi, Did it only occur to the Deco P9 in the office; how about the other satellite P9? If possible, could you please swap the location of the two satellite Deco P9s to see whether the...

@hxberto Hi, thanks for your feedback. Could you please help me check on the Deco App: which Deco the Samsung tab is connected and on which band? Have you checked the current link speed on the...

@TP1964 Hi, Thank you very much for your feedback. Did this issue start just after the firmware upgrade? For your case, could you please help me check the following details: 1. Could you please send...

@WadeWilson Hi, Have you tried to change the DNS server under the IPV4 to be 8.8.8.8/8.8.4.4? If possible, could you please try to reboot the cable modem and check again whether the issue still here?...