@Leema Hi, could you please help me check the following information: After the firmware upgrade, the LED now is solid green, not blinking anymore, right? Are you still able to see the wireless SSID...

@Fletty Hi, Since the real distance is too far for Deco to create the wireless backhaul and there is no Ethernet cable in between as well, so Did you connect each Deco behind a 4G router? ---if it...

@Mmuk Hi, may I know what is the current version for your Deco, US, or EU version?--you could check on the back label of the Deco; Thank you very much.

@DannyWood82 Hi, did all the mobile clients fail to access Facebook and WhatsApp? If your device is under parental control, would you please temporarily remove this device from the parental control...

@Yossi33 Hi, Can I have a picture of the advanced page on your APP? Did the Deco m5 work on the wireless router mode? And what is the current Deco APP version? Thank you very much and wait for your...

@Bazzie74 Hi, I would like to forward your case to the senior engineers for further assistance. Please have a check of your email box later. Thank you very much.