Forums/
Deco
2021-03-03 08:06:37
@GuiPoM Hi, The latest firmware for Deco M9 plus V1 is firmware 1.5.0 now but it has not been released to all regions yet so that some users might not be able to detect the 1.5.0 upgrade on the APP....
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Forums/
Deco
2021-03-03 07:59:52
@Bahar9 Hi, May I know how long have you had the Deco E4 and when did this issue start? Did the 5ghz work fine before? Have you tried to hardware reset the Deco and check on the Wi-Fi analyzer again?...
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Forums/
Deco
2021-03-03 07:41:14
@AQuinn Hi, Did you set up the Deco M9 plus as the access point or wireless router? Since the HD showed a normal light and when you said it did not work, did you mean that you could not access the HD...
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Forums/
Deco
2021-03-03 07:20:29
@BrettOnTheNet Hi, Have you tried dynamic IP connection type and enabled the internet VLAN ID to have a look? Thanks and wait for your reply.
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Forums/
Deco
2021-03-03 07:11:15
@Iconic Hi, thanks for your feedback. Could you please send a video clip about the database updating issue on the Deco X60? By the way, what is the current date on the Trend Micro Security Database?...
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Forums/
Deco
2021-03-03 06:57:27
@Harold22 Hi, the video is blink and there is only a white page in the middle. Maybe you could try to send it to my email address, which I have provided via private message; Thank you very much.
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