@Bitten Hi, For your case, we would like to follow up on your case by email and please have a check of your email box

@fabian86 Hi, It would be much better you could have a check with the local sales team and they might have more details than us; For the users in Switzerland Tel:+33 1 82 88 35 35 E-mail:...

@SNRK Hi, Could you please refer to this link and install the H2testw on your Windows computer (a similar tool called “F3” on Mac OS, and an app called SD Insight on Android device) and run the test....

@GuilhermeB Hi, May I know the model number and operating system of your smartphone and the APP version? Were you able to receive the motion detection event under the message? Also, please make sure...

@tdc4266 Hi, normally there is no need to reboot the camera. Thanks!

@Chonetastic Hi, I would like to forward your case to the senior engineers and please have a check of your email box later. Thank you very much.