@qkf Hi, What would you see when you try to remote access the Kasa APP? Would there be any local-only icon next to the camera? Could you please send me a private message about the MAC addresses of...

@johnct1234 Hi, the default file name of the video clip would show the exact time of the events, such as KC_kc100_02182021_1338.mov referred to February 18th,2021, 13:38 ; As for the timestamp of the...

@k275 Hi, The Deco P9 supported powerline backhaul via electric wires as well as wireless and Ethernet backhaul; If there are walls and multi-floors in the house, powerline backhaul on P9 would be a...

@Johnny_Mnemonik Hi, I am sorry that currently, the guest network and main network are still not separated with each other on the AP mode. But it would be added on the later firmware upgrade. Thank...

@Steenberg Thank you very much!. We would like to follow up on your case by email and please have a check of your email box. At the same time, May I know how long have you had the device and when did...

@NER Thanks and please feel free to update here with further news. Thank you very much.