@Annie76 Hi, thanks for your patience. We have a new firmware that added a new network optimization feature and can help to optimize the network map of Deco system automatically. Could you mind...

@TheKidder Hi, If you checked the speed test on the Deco APP when Deco is on the router mode, the test result is almost the same as your fiber bandwidth and the Ethernet connection from the main...

@NolBiWan Hi, Thank you very much for your kind reply. Please have a check of your private message and we have notified the related support to speed up the process. Thanks a lot for your...

@ledbylight Hi, There is also protection on the Deco M5 when it is on router mode. For more details, please have a look at this link: https://www.tp-link.com/en/homecare/ Thank you very much.

@beingmrkenny Hi, You could refer to the following instruction to update the PPPoE password: Please go to More>Advanced>IPv4>PPPoE connection, and modify the username and password here; Thank you...

@ven29 Hi, May I know the model number of your Deco? Have you tried to leave it power off for 30mins, then power it back on and reset it again to have a look? PS: For Deco, we only need to hold the...