@tanlouis Hi, Have you tried to refresh the Deco APP or log out and sign in again to have a look? If possible, would you please try to log into the Deco APP on another phone to have a look? By the...

@tanlouis Hi, Deco did support cloud management under the access point mode. Would there be any error message when you failed to manage it? And as for the load balancer, did you refer to the internet...

@Jvdberg Hi， Did you also have Deco M5? Which firmware have you updated, the firmware 1.5.1? Could you please provide a detailed picture of the network structure? And who is the internet service...

@junktrash Hi, May I know the model number of your Deco? How about the verison of your Deco APP? And have you enabled the notifications on the device settings>notifications page? If the new device is...

@Alandor Hi, Did the Deco P9 work on the wireless router mode or access point mode? Have you tested the Ethernet speed from the main Deco as well and how about the wireless speed from the main Deco?...

@Rafperez1478 Hi, It is ok to use the AC1900 with the Deco Mesh. And you could consider use the AC1900,( I guess the model is Archer C9?) as the main router and M4 as the access point; Thank you very...