@Asaft Hi, thanks for your patience. We would like to forward your case to the senior engineers and could you please help me check the following information: Except the smart TV, are you able to...

@kikull Hi, sorry for the delay. May I know how many M4 do you have? Have you tried to test the wireless signal of the M4 by Wi-Fi analyzer as well to see if there is any 2.4ghz as well as its...

@Andrea9999 Hi, thank you very much for your kind feedback. We were very interested in your case and could you please help me check the following information： If we reset the satellite Deco and set...

@SOCCERSHERN 5. What can I do if I forget my password? If you forget or want to change your Wi-Fi password Launch the Deco app, tap "More" in the bottom right corner, then tap the "Wi-Fi" option....

@Wrightflyer Hi, thanks for your kind reply. Could you please try to update the following firmware to have a look:...

@AdamBNYC Hi, thanks for your patience. We would forward your case to the senior engineers and please have a check of your email box later. At the same time, could you please help me check the...