@adannelito Hi, Thanks for your update. Did you also have RE305 v3? Is there any abnormal behavior, like power outage during the firmware update? By the way, how long have you had the RE305? Would...

@CraigyG Hi, Thank very much for your feedback. For the PLC utility issue with the windows flash, please try to update the powerline utility to the latest version:...

@PedroTMelo hi, sorry for the delay and we would like to forward your case to our senior engineers for further assistance. Please feel free to update the email. Thank you very much and have a nice...

@JustinPG Hi, thanks a lot for your detailed information. Would you mind helping us check the following details as well: Could you please draw me a picture of your network structure how are the Sky Q...

@enlico Hi thanks for your patience. May I know the model number of your powerline adapters? Have you tried to delete the current profile and search for the wireless network again to check if the...

@Carlos92 Hi, Thanks for your patience. Have you tried to change the wireless channel to have a look, like a channel 11 for 2.4ghz? Connect to the powerline extender wirelessly. Visit...