@dino1440 Thanks for your feedback. Could you please help me check the following information: Did the 2.4ghz light lit up? What is the model number of the home router? When you set up the 5ghz on the...

@Julien55 Hi, thanks for your patience. Would there be any error message when the PC failed to connect? What are the model number and operating system of these two computers? -would they be able to...

@Janingo Yes, please disable the fast roaming on the Deco APP to have a look; And if possible, please also temporary disconnect the two satellite Decos, only leave the main Deco and check again where...

@Bexorcist Hi, Did you used to set up the static IP address on the Canon printer? --since we used to have feedback, the printer with static IP said connected, not actually they failed to get IP...

@ibr007_decox60 Hi, Thanks for your feedback. Currently, the firmware on the Deco X60 did not support service name under PPPoE connection. But it would be added on the later firmware upgrade. Really...

@techy Hi, Thanks for your patience. It did not use the external cloud service. And did you log into the APP via Deco’ Wi-Fi, or 3/4G network? Is the Deco still solid green? Would log-out of the APP...