@mowie Thank you very much for your kind reply. Sorry for the delay. Are you on the firmware 1.1.8 Build 20191102 Rel. 58333? --if yes, this is a specialized firmware for Philippines users and it...

@Rvv Hi, Sorry for the delay. Have you tried the firmware recovery? https://www.tp-link.com/en/support/faq/2958/ After that, if still nothing happened, please try to contact the shop retailer to...

@Brainswitch Hi, Merry Christmas. Thank you very much for your kind reply. We would like to follow up on your case by email and please have a check of your email box later. Thanks a lot!

@oneframe Hi, Merry Christmas. Some devices have been shipped overseas, such as the US. But due to the Co-vid, it is hard to provide an exact date when the Deco X90 or X5700 could be purchased....

@Clemjm Good day, Sorry for the delay. Could you please help me check the following information: 1. When the Virgin hub is on the modem mode, After the setup, Deco could get a solid blue light but...

@Coupsta Good day. Sorry for the delay. Have you seen this FAQ: https://www.tp-link.com/support/faq/1569/ and what would Alexa responds when you said: Alexa, ask TP-Link to run/start/do/perform a...