@Rafh18 Sorry for the inconvenience. Here is the instruction for firmware upgrade: https://static.tp-link.com/2020/202012/20201207/Documentation for upgrading Deco system.pdf and the beta firmware is...

@Johnnyboy54 Hi, thanks a lot for your time and patience. May I know the model number of your smart Wi-Fi switch, like HS200, HS210, HS220? After that, please refer to the following suggestion: 1. if...

@bob27nli Thanks for your reply. Have you seen the private message I have sent to you? We have tried several times on our end and every time we end up with the error message ‘this event conflicts...

@rcblackwell Hi, Sorry for the delay. I am afraid these devices might still not be able to set up without an account in quite a long time. Thanks a lot.

@D_DM Good day, Thank you very much for your time and patience. Sorry for the delay. Are you still having the same issue? If yes, we would like to forward your case to the senior engineers for...

@Gordon_Ramsay Good day, Could you please check if the neutral wires on the smart switches are properly connected; Then please refer to the following information for more clues: 1. if you are on the...