Hi, @Stegach I am afraid that the Deco might be broken and needs to be replaced. @FranciscoFraile Hi, have you tried the firmware recovery on this link:...

@Wobbo Hi, Thank you very much for your time and patience. The firmware 1.5.x has fixed this issue already and please make sure that you have updated to the latest firmware already. Thanks a lot for...

@OIF Hi, thank you very much for your kind reply. Would you please test on any windows computers since I am sorry that I was not so familiar with Linux and sorry for the inconvenience. When the...

@mousehunt Good day. Sorry for the delay. Yes, you could unplug the C9 and connect the Deco to the modem directly. Please note: When replacing the C9, Deco S4(router mode) needs to use the same...

@Palros Good day, Sorry for the delay. Could you please draw a detailed picture about how are the Decos connected to each other? Like ISP modem—main Deco X20—switch—2nd Deco X20, and then ? Thanks a...

@Simon-T Hi, thank you very much for your concern about this case. We would like to check some basic information before it Is forwarded to the senior engineers: 1. Would changing the DNS server under...