@Philg2370 Good day, Sorry for the delay. May I know the model number of your range extender? How about the hardware and firmware version? Have you tried to change to a different SSID so that you...

@Eyerex Good day, Thank you very much for your patience. Currently, there is no setting to change the security type to WPA2 only. We would report this feedback to the senior engineers for further...

@Pierro @diaspro Hi, sorry for the delay. How did you update the firmware, via Tether APP, or web interface? Was there any power outage during firmware update? And how long have you had the RE200? If...

@JTabsss Hi, Did you have RE200 or RE220? and Are you located in US? If yes, the warranty service covered for two years. Please try to contact the local support team with the following information:...

@JayJayJay Good day, Thank you very much for your time and patience. May I know the model number of your home router? Did all these abnormal behavior happen only on 5ghz, 2.4ghz so far so good? When...

@NPN Hi, Sorry for the delay. Have you already replaced this Deco X60? If not, you could run one more test: 1. unplug the other two Deco X60s, only leave this one; 2.set it up as the main Deco in AP...