@Ingeborg Good day, Thank you very much for your time and patience. Sorry for the delay. We used to get the feedback that the security mode on the Technicolor would stop the connection of Kasa plugs....

@LaMpiRBL Hi, Thank you very much for your kind reply. Sorry for the delay. May I know the model number of the Christmas tree lamps? We used to receive another feedback about the energy monitoring...

@Franrz Good day, Thank you very much for your detailed information. We would like to follow up on your case by email and please have a check of your email box later. Thanks a lot.

@AGMNS Good day, Thank you very much for your time and patience. May I know the model number of the smart plugs? How many plugs do you have and did all of them have the same issue when connected to...

@ReinkeB Hi, HS100 needs to connect to a wireless network for remote control and it is ok to connect to the power-line adapters. But at the beginning of the setup, it would generate a wireless...

@Winson Hi, They are not supported either. Thanks!