@deco_M4 Good day, Thank you very much for your patience. Since you just bought within one month, it is ok if you return them back to the shop retailer to get a new kit. and if you like, since the...

@Anthony9976 Good day, It is ok for the following connection: 1. ISP modem---Deco1 1(Main hub) )))---WiFi/Ethernet backhaul—satellite Decos-(((--old router; And you would have 3 SSIDs: 1 SSID for...

@mousehunt Good day, If the Deco is connected behind the C9, --yes, you would have two SSIDs with smart connect enabled on the C9: one from the C9 router and another from the Deco main unit; Since...

@Rafh18 Good day, Please refer to the following suggestions to have a look: 1.Please turn off the fast roaming, beamforming on the Deco APP ; 2.Disable the Mesh technology on these two iPhone 11...

@tcounts Good day, We would like to follow up on your case by email and please have a check of your email box later. At the same time, could you please help me check the following information: 1....

@Tucows Hi, There is no local API released recently. And if you are concerned about the latest firmware 1.1.0, it is only pushed to HS100/HS110(UK) v4. So HS100 V2 should not be affected, Thank you...