@AlexLim2u Good day, Thank you very much for your patience. Could you please help me check the following details: 1. After the firmware update, the LED on the camera went purple or it is just the...

@SimonC. Hi, for your case, really sorry for the inconvenience and we would notify the local warranty office to take care of your case as soon as possible. And for the rest of the users, if possible,...

@Sadiqus Hi, thank you very much for your detailed information. In case the Tapo camera was not compatible with Blue iris, are you able to tested on the VLC player or iSpy? By the way, are you able...

@woland.tel Good day, Sorry for the delay. As for the configuration, Tapo needs to be set up via mobile App. After the setup, you could live view on the webinterface over RTSP, such as...

@AlphaCorvi Good day, When you click the notification settings on the Tapo C310, can you see any page like this: Thank you very much.

@gherlt Hi, thank you very much for your kind feedback. Can I have a picture or a video clip of the issue that they are all blinking green? And could you please send me a private message about the...